Dishonest Staff

Upgraded a business line 1 and a half months ago. phone arrived not working. <br> Advised vodacom of this and 1 and a half months later nothing has been done, and phone has not been collected but being billed for it.... <br> Call the call centre, and managers are NEVER available or the agents transfer the calls to their buddys who LIE and say they are managers.<br> WHY ARE WE BEING BILLED FOR A HANDSET THAT DOES NOT WORK!!!<br> <br> Demand Answers.