Dishonest services

Henry here ,this is a follow -up to the complain I logged at Vodacom below is the response from Vodacom, No one from Vodacom up to now contacted me and resolve this query.

Official business reply Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team