CS
Charlotte S
1 reviews | Active since Jan 2012
13 Jul 2015, 10:22
Dishonest service provided being **** to as a cust
I'm disgusted by service received from Vodacom since upgrading my contract.24th of April I went to Westgate for an upgrade, assisted by Kgomotso.Hardly a week after my upgrade the phone was giving me issues I was not hearing people called they could hear me.Took the phone back before the 7day period I was given an OBF,after a few days I was told the phone is fixed I can collect. I was surprised as to why I was not given a new handset as I returned before the 7 day period
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Jul 2015, 12:24Hello BEAVSLAV,
Thank you making us aware of your complaint.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply13 Jul 2015, 12:24
Official
Hello BEAVSLAV,
Thank you making us aware of your complaint.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team