AN
Adri N

1 reviews | Active since Dec 2016

06 Dec 2016, 15:46

Dishonest service

<p>I had a problem with data bundles incorrectly charged to my account, phoning Vodacom I was informed that they would call back.</p> <p>They did call back and repaired my account, but a werk later I received a router and data contract by courier. I have been trying for 3 months to stop this as I do not want it without any success. </p> <p>I have visited my branch and numerous phone calls, I have had no success. </p> <p>Please help</p>

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team