DISHONEST SALES STRATEGY and Customer Service

After even a previous Hello Peter - please read below but just had a call from METRO FIBRE refusing to tell me who they are communicating with at VODACOM but basically telling me Vodacom is being dishonest and selling contracts even when there is no infrastructure near ready or signed off - AND STILL NO COMMUNICATION FROM VODACOM !! -- n March 2021 I took out a Metrofibre Contract with Vodacom, on requesting installation dates and times from Vodacom they referred me to Metrofibre which I started doing, going from they no nothing about the contract to yes we have you on our system to yes you are on our system but there is no fibre in your area to you will have it installed in the middle of April 2021 to e mails with a Fazana Hoosen at *********** with promises of feedback etc etc to we apologies it has been escalated to our installations team and now we are back in the abyss - The Vodacom Metrofibre deal is worthless!!! look at your area on Vodacom Fibre is availble through them and metrofibre put that same address into metrofibre's website and it will tell you its not available but my issue has been escalated to the installation team ---. Now it did not end there after my complaint a Marcel contacted me - ***********na - ********** contacted me very apologetic I supp**** him with every thing he even phoned me back saying I would receive a call from an escalated department but should be sorted by the 28Th & 29TH April low and behold a response no phone call from Metro Fibre comes through saying Kindly note that your area is still in projects phase and we estimate that the whole process should be completed by 05/05/2021 if everything goes according to scheduleand still no phone call except another response - "I hope our mail finds you well and apologies for your frustrations you complaint has been escalated I escalated to one of their Directors -Francois Steph**** Booysen-********** and to date no response - To all out there that need more details re Directors contact details (All Of Them!!) for your issues INBOX me , not that they are going to respond or even try an assist if you can use an alternate supplier in your area or wait a little longer do that !!