MS
Mark S
1 reviews | Active since Mar 2019
04 Jan 2020, 19:39
Dishonest practices
A warning to all customers. Check the last month of your contract and cancel immediately. If you don’t Vodacom will ***** 4 times the monthly debit order in one month as suddenly the contract is not subsidized any more. WITHOUT ANY FAIR WARNING AS TO THE EXPIRY DATE
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Vodacom's replyOfficial
05 Jan 2020, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team