1 reviews | Active since Jun 2018
Dishonest practices
After 15 years with vodacom I'm very disappointed in their misleading information to get the public to sign up for contracts.I have a Samsung s8+ and when I extended my contract their biggest selling point to me was the free screen repair offered by Samsung,hence why I took the more expensive samsung. Now after I've been with them for 15 years and never claimed they inform me Samsung cancelled that service.are they not obliged to honour their contract ?needless to say vodacom will be cancelled from my side and I'd never recommend vodacom or Samsung again.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Brian
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Dear Brian
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,