Dishonest, over promise under deliver .... no CEO present, no Leadership

So its been 74 hours after I was told that the matter will be escalated, so 24 to 48 hours from Vodacom to configure a router so that you can use the fibre take then for ever to configure. But wait that was dishonest and they clearly **** about the 24 hour to 48 hours, SO today I get a sms saying that my that the fibre in my home is ready and that they will send the router to me, they will be in contact in 48 hours. I have all ready receiver the router. All you needed to do is configure it yet you struggling to get past that hurdle you are 26 hours past your time you indicated. I am still waiting for someone to contact me. They still trying to figure out what is going on. I would not recommend Vodacom Fibre to anyone they are dead in the water, over promise and they can not deliver on any empty promises. Please by 13:00 the internet will be up or just come and fetch the router please don't send another one. Get the CEO to phone me I don't think he has an idea of what's going on there.