1 reviews | Active since Nov 2016
Dishonest , Miss leading , Incompetant Vodacom
<p>i am very disappointed at Vodacom , this thing started end of July 2016 when they did not debit my account as per normal , when i called to find out why they haven't debited my accoun they told me that it reflects that i am a client that pays cash . which is not true , when i asked that they activate my debit order they told me that they are offline. all of a sudden they are now debiting my account with more then what we agreed upon , debit order has increased from R218 to R273 without making any communication to me about the increase , worse part they blocked my sim cards , added to that now i am listed as a slow payer because of them . they pulled my name right through the mud . i am devistated at this and i want them to fix this , and compensate me for all the stressed they caused ,</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
