Dishonest customer service
<p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Vodacom has been bullying me with an outstanding amount of +-400.00 which was billed on my contract after it ended. They have made me look bad on credit bureau by saying I am a bad payer. I have sent many emails and called. The call centre escalates the matter but nothing gets done about it. This is a warning to also have a legal plan when you are dealing with Vodacom. You are promised a lot yet the only commitment they seem to have is to rob people. The only contract I have now ends in August, cant wait to part ways with this ******.</span></p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
