CC
Christine C

1 reviews | Active since Mar 2010

04 Feb 2022, 20:05

Dishonest ******

This is the 3rd time I have to complain about Vodacom. How you are still in business, I seriously do not know.

My husband received an invite to make use of a promotion of 130 GB of data, for R229 per month. He received the sim card yesterday, and since then it has not even been opened. According to the app, he has already used 9 GB. How????? And the amount is not R229, it is R441.65. I have all necessary screenshots. If this is what it is, you better cancel this dishonest contract immediately. I am so sick and tired of these big corporation who feel they are superior to the people who actually pay them to live in luxury.

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2022, 15:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team