CK
Cordwell K

1 reviews | Active since Mar 2017

25 Mar 2017, 08:48

Dishonest contract

<p>Elite mobile called me offering a vodacom cell phone contract ( ********** 477) they offers me many things of which they is free in R129 package I refused to take them I was only interested I data only. Only to find out they deducted alot of money of which I reserved it.my phone got lots in two months tym (they refused to give an insurance). They switched off my line without any word till today please help me.</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Mar 2017, 10:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Mar 2017, 14:44
Official

Good day

As per our telephonic discussion, you have confirmed that the matter has since been resolved.

Regards

LA

Best regards,