1 reviews | Active since Oct 2016

23 Apr 2018, 16:14

dishonest consultant

how pathetic i did an online application for the hauwie p20 lite, the consultant Jared then called me from vodacoms sales team and then did all his checks and 10 minutes later calls me and tells me that my application was successfull i called today which is 4 days later then another consultant tells me that my application was cancelled by jared....... Jared told me that my application was successfull so i need to know what vodacom will do to make this a reality as i have called them 4 times today and for some odd reason whenever i call then both Jared and his manager is not at there desks.

0
Replies (2)
Vodacom
Vodacom's reply23 Apr 2018, 16:52
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Apr 2018, 16:52
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,