Dishonest business dealings.

An ********** account was opened with Vodacom using my ID. In December 2020 after they concluded their internal investigations they found it was ***** and their ***** department instructed their accounts and legal department to remove this account from my credit profile. 3 months later they are still updating the account as outstanding and affecting my credit profile and score. Vodacom is such a dishonest business. I have copied their legal executives on my emails who are just useless. Can't Vodacom do honest business? this is pathetic in this day and age to still be doing dishonest business!!