EL
Esther L

1 reviews | Active since Jun 2016

23 Sept 2020, 20:23

Dishonest billing

This people are dishonest, I have called and called, nothing happens can someone retrieve the call. I called to cancel contract but because someone wanted commission they added 2GB data to a 3310 Nokia, how do you use data on such a phone. Indeed listening is a skill. Can someone rectify the statement. Maybe such publish my story on the papers first before action could take place. Times are tough, called in to cancel the contract but instead the added 2GB data to a Nokia 3310 Amen. Quick dollar. From R65 to R239 Instead of R39

0
Replies (1)
Vodacom
Vodacom's reply24 Sept 2020, 07:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team