LB
Lorrette B

1 reviews | Active since Jan 2014

27 Feb 2018, 11:30

DISHONEST AND BILLING ISSUE

DISHONEST AND CHARGING ME MORE THAN WHAT WAS DISCUSSED WHEN RENEWING MY CONTRACT. MISLEADING AND HIDDEN COST NOT EXPLAINING PROPERLY. I WROTE A LETTER TO COMPLAINTS DEPARTMENT ON THE 08 FEB 2018 AND THEY STILL HAVE NOT RESPONDED, JUST TERRIBLE CLIENT SERVICE.

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2018, 12:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Mar 2018, 16:22
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,