Dishonest and **********

Yet again, Vodacom has failed terribly. 1. My husband called Vodacom to complain about a data card that he cancelled 3 times, which was not resolved. The consultant said because my husband is such a good customer, he can offer him a better package. NOT AN UPGRADE. A few days later we received the email saying he was upgraded. We still have the recording if you want to listen to it. 2. I went in to upgrade on a line. I signed for no insurance. Got a call yesterday, a lady saying she wants to help me activate the upgrade. I said you are calling on the phone that you say has not been activated!!!!!!!!!!!!! Oh, she says, you do not want the insurance? I mean, really???? Do you train your calling centres in being dishonest and straight out ****s? Vodacom, you suck. 3. I wanted an extra data sim card, which is charged at R299 for 100 GB a month. I got a message from the shop saying it is approved, but I must pay in R1700. When I asked for what it was, he said because I have so many contracts on my name, I must pay the penalty. So it actually counts against me that I am a good customer? I am being punished for the fact that I am a client since 1997, and not ONCE defaulted on a payment? I contacted MTN, and was given the same deal. In our household we spend about R10 000 a month at Vodacom, and it is just not worth the ********** service anymore. Do not bother to contact, we are not interested anymore.