TK
Theunis K
1 reviews | Active since Apr 2021
29 Apr 2021, 13:43
dishonest
vodacom has very poor customer service and they are dishonest. we cancelled our contracts after we did not want to upgrade it last year july due to covid-19. since then they keep this contracts active and we have to pay. so when we reverse the debt orders their legal departments phone us. when we explain the the situation they say they will come back to us. poor and dishonest company
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Vodacom's replyOfficial
29 Apr 2021, 14:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2021, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team