Dishonest!!!
<p>Vodacom is a dishonest company. They promise you double your data if you buy data with the app. I bought data on the vodacom app on wednesday the 26th of april. I phoned in to customer service and they told me it will show within 24 hours. Its been 4 days and till now i have not recieved my extra data. This is dishonest and extreamly unprofessional. What a disapointment of a company that treats their clients like this. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
Wow. Again i loaded data on my sim via the app and guess what. Its been a week and still nothing?!!! Its this a patern or just the same old same old?
Wow. Again i loaded data on my sim via the app and guess what. Its been a week and still nothing?!!! Its this a patern or just the same old same old?