CM
Charmaine M

1 reviews | Active since Dec 2018

26 Feb 2024, 12:54

DISHONES EMPLOYEES VODACOM HAS AT MIDDELBURG MALL

Vodacom having DISHONEST employees. As client we end trusting the wrong people. I went to upgrade my contract for S23... my worse nightmare I end up with 2 contracts that I didn't ask for and as Middleburg mall manager he is not willing to cancel the contract I didn't ask. I went back 2 weeks after seeing my invoice didn't make sense. So Vodacom who must pay for the other contract since you guys are not willing to cancel the contract. PPL WHO ARE STILL USING VODACOM MIDDELBURG MALL DONT, RATHER UPGRADE UR CONTRACT ONLINE SO YOU CAN HAVE PROVE OF VOICE RECORD.

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2024, 14:11
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team