Disheartening poor service from Vodacom upgrades

4 tablets, pocket router, SE11 mate pad, R1862 Mi….la M…..els Ref *****

To date, I am still awaiting a service consultant by the name of P… to contact me with feedback. She only called me once. All devices were collected by RAM and no update so far.

The most frustrating, disappointing and disheartening thing is that, my invoice has increased with +R500, from the R1862 that I was told on the 10th Nov over a recorded line.

Kindly reverse this amount please as the upgrade was a misleading one.