PP
PHINDILE P
1 reviews | Active since May 2013
11 Sept 2015, 08:23
Disgustingly ***********
Took out a contract with Vodacom end of Aug they debited my account on the 24th I personally phoned Vodacom advised them of the returned debit order asked them how do I go about paying, they said no problem it has not shown on their side they will contact me as soon as it shows on their side so that they may arrange to re-send DR order. received an automated call on the 2nd of September it asked me to select which date I selected 02.09.2015 as I wanted to pay immediately they said thank you account will be debited. on the 10th of September my line was cut off, I am ****ed off beyond imagination I regret joining Vodacom they don't know what they are doing degusting.
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Replies (1)Vodacom's replyOfficial
11 Sept 2015, 10:48Hello PHINDILE011,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply11 Sept 2015, 10:48
Official
Hello PHINDILE011,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
