MN
Mish N

1 reviews | Active since Feb 2017

09 Feb 2017, 13:49

Disgusting Vodacom *****ing customers money

<p>I have been having trouble receiving my goods from Vodacom since 03/02/2017. Each day i am promised that they will get back to but the manager at the stores give me the worse service in the history of Vodacom.</p> <p>It got to the point where he told me to cancel my contract with vodacom? is this the approach they give to customers?</p> <p>Customers are the reason they are in employment and this is how we get treated? i have paid for the goods and havent received it yet.</p> <p>The store was Vodacom 4U at THE GLEN</p>

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2017, 14:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team