YD
Yolanda D
1 reviews | Active since Feb 2024
22 Feb 2024, 16:21
Disgusting Vodacom service
Pure disgust. Takes 9 people to sort out 1 issue and 3 months later still not resolved. And still charging for it. Sitting without internet for days which has been reported and still no communication or attempt to fix. Wifi cut off which was not asked for.
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Vodacom's replyOfficial
23 Feb 2024, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2024, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team