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aymvdl A

1 reviews | Active since May 2016

18 Feb 2021, 09:47

Disgusting Vodacom Service

Vodacom in our area has a technical problem. We call the call center, are given ref no's and that is where it ends. We have little on no reception since November 2020. We are unable to make calls, use our data, alarms are not working, businesses are also suffering. Vodacom does not respond or even bother to look into our problems. We have to keep paying accounts and get nothing for our money. I call this disgusting service.

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Replies (2)
Vodacom
Vodacom's reply18 Feb 2021, 11:03
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
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aymvdl A's update19 Feb 2021, 10:52
Reviewer Update
On vodacom app there are no logged queries. Problems still persist buy Vodacom is not interested in our problems