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Tholeka N
1 reviews | Active since Mar 2023
08 Feb 2024, 07:15
Disgusting vodacom service
If you thinking of Vodacom fibre - just forget it. First, it took them over 3 months to install my WiFi. And now that it’s been functioning. It suddenly dropped on Monday. It’s taking them over a week to send a technician. They keep telling me about 24hours wait. The frustration 🙆🏽♀️
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Replies (3)
Vodacom's replyOfficial
08 Feb 2024, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2024, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Tholeka N's updateReviewer Update
08 Feb 2024, 07:36I’ll probably get the call in 24hours 😩
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Tholeka N's update08 Feb 2024, 07:36
Reviewer Update
I’ll probably get the call in 24hours 😩
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Tholeka N's updateReviewer Update
08 Feb 2024, 11:13@vodacom and still waiting…
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Tholeka N's update08 Feb 2024, 11:13
Reviewer Update
@vodacom and still waiting…