Disgusting Vodacom service

<p>I have requested a simple address update on my contract statements from vodacom for 6 months now! I logged over 20 calls all with promises of having the issue resolved within a few days with no resolution in 6 months for sonething so simple. I've been bounced from person to person including managers and IT team with employees even telling me they don't know how to update an address. I'm told that my address has been updated in the system but somehow doesn't reflect on my statements when sent to me. I have the necessary supporting documents as proof of my address change which nothing has been done with! This statement with the wrong address is now holding up my bond application which I am distraught about! I do not want another reference or case number from vodacom, I want a resolution, I just want my statement with the CORRECT address on it.</p>