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IN
Ian N

1 reviews | Active since Mar 2021

15 Mar 2021, 16:51

Disgusting Vodacom Service

So despite the fact that Vodacom stopped my debit order not me, despite receiving messages each month saying my account will be debited, despite repeated attempts to speak to someone, despite the agreement finally reached by their call centre rep (ref ***), despite them saying the debit order will be reactivated, VODACOM HAVE CUT ME OFF DESPITE ALL OF THIS.

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Replies (2)
Vodacom
Vodacom's reply16 Mar 2021, 06:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
IN
Ian N's update18 Mar 2021, 12:49
Reviewer Update
Wow - just because I was forced to pay an amount I couldn't afford contrary to an agreement that was reached means its resolved for you.
I'll be contacting your cancellations shortly to pay up everything and move. Had my number for close on 30 years now and been treated like absolute dirt