Disgusting Vodacom

My mom passed away 2 March 2025, with all the sadness and confusion and struggling to get a letter from the Master of the court as well as passwords and access to my mom's emails and phone, I sent a mail to Vodacom explaining that I would like to keep the number or get it moved over to prepaid, I made a payment of to the amount of just over R300, to my shock when I tried to pay the account for the month of July, the number was deactivated and apparently no longer exists....

Phoning Vodacom, they just migrated the number over to prepaid,

when I asked why didn't we get the Anytime airtime and Vodabucks, for the months in arrears, complete radio silence.

So basically I paid over R300 for nothing !!