AH
Andre H

1 reviews | Active since Jan 2024

23 Jan 2024, 10:52

DISGUSTING VODACOM BUSINESS SERVICE

For the past few months without fail, we been gettting NO Vodacom signal at home at least one week at a time. I phone, get a reference, they lie about it being fixed, blame power issues, Eskom , technical problems but just don't give a damn. I noticed they are quick to close the ticket each time and I assume so it does not stay on the system or get flagged but the history is there !! I pay a monthly contract but they fail to provide the service, I am now GATVOL and will start throwing a lot of effort into exposing this bull****. Been a loyal business customer for many many years but really regret it now, when my contracts are up, I'm definitely going to MTN !!

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2024, 12:36
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team