Disgusting Vodacom!

My partner and I have now been without internet for 4 days now.

I am extremely upset and I am running out of patience and the need to be a loyal customer.

I have called in on numerous occasions with no solution provided and any talk of compensation let alone any reassurance or updates as to what the next steps are.

I have never experienced this with any other provider before. Not only are they not living up to their initial service level agreement but the blatant lack of communication is just extremely disrespectful and quite frankly at this point, disappointing.

I do not demand an update, I demand for this to be rectified immediately with an apology and an immediate communication laying out the different options of compensations in which I have a choice in.

It is time to get it right Vodacom or just stick to what you are also half good at, mobile services.