NH
Natalie H
1 reviews | Active since Mar 2020
01 Jun 2020, 11:41
Disgusting Vodacom
I ordered a new installation for my new home before lockdown, phoned Vodacom 4 days prior to my move every day twice a day requesting an installation date and now more than 8 weeks later Vodacom have failed to install. My child that is doing online Varsity classes, assignments and numerous tests weekly and has suffered who were informed ahead of time about these very issues that I so desperate wanted to avoid. In addition to me not being able to operate now that lockdown has allowed me to work. I would not recommend Vodacom to anyone.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Jun 2020, 12:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2020, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
