CE
Charl E
1 reviews | Active since Apr 2013
08 Apr 2024, 16:07
Disgusting Vodacom
Got a message from vodacom that my loyalty points will expire at 23h59. I logged in on Vodapay and saw a smart watch which will cost me R20 with 5000 loyalty points.
I took the offer and when I wanted to pay the lousy R20 my bank card has to be renewed. The same card I use to top up, linked to my account. What a bunch of ****mers, 7 contracts with 16 years loyal payments and I get this treatment????????
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Vodacom's replyOfficial
09 Apr 2024, 08:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2024, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team