DISGUSTING UNACCEPTABLE BAD SERVICE FROM VODACOM.

I have already written a review about the bad service we are experiencing with Vodacom. It is now a week and no internet and a hundred calls to Vodacom. Vumatel say the ticket is closed and Vodacom blame Vumatel. My patience has now been tested to the limit. There is only one person at Vodacom that can sort or investigate the problem and I was told he has so much work on his to do list. Surely there cannot be only one person at a setup like Vodacom that can sort out the issues, I am trying to get work done and for a week have had no success. We are told with this pandemic and Level 4 we must work from home. How do I possibly do that with no internet. My hands are tied and I am beyond frustrated. Please can I get this issue sorted out before COB today.