Disgusting turn around time from Vodacom/Zoom

Item: Vodacom
Rating: 1
Author: Senet N

Once again we are without internet access!!! Zoom Fibre through Vodacom...... Absolutely ********** feedback. I called 3 times and got 3 different explanations! Vodacom you guys are hiring absolute *****s with zero customer ethics. Not all of them but the majority of them. Pathetic resolve time from zoom but will be expecting payments on time!!!!

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Replies (1)

Vodacom's replyOfficial

12 Jul 2025, 08:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Jul 2025, 08:04

Official