Disgusting - Tricking your existing clients!

I am disgusted with Vodacom trying to TRICK their EXISTING long standing customers!! I received a call from Vodacom claiming that I can get more for less by changing my package from a Smart M+ to a Smart L+. Of cause this sounds too good to be true that they will call you to save you money, so I asked the lady if there's a catch. She assured me that there is no catch and that the Smart L+ will only be R759pm rather than the R969pm I currently pay.

After she promised me that there is no catch and I repeatedly asked, I said that she can send it in an email and I will look at it.

After studying the email and Vodacom's packages, I realised that IF I agreed, my bill would have gone up...because the R969 I'm currently paying includes my handset (even though her email clearly claims it's the price of the Smart M+ package and doesn't mention a handset at all). The SmartM+ package is actually R519.

IF I agreed my bill would have been R1209pm - with Vodacom robbing me of R240 a month.

Sis Vodacom...that's terrible. How many of your own clients do you unnecessarily rob of their money for your own gain. Disgusting!