1 reviews | Active since Oct 2016
Disgusting to say the least
<p>I canceled my contract with vodacom in september and payed the penalty fee R2300.</p> <p>I send ALL the information and proof of payment to the email address as provided.. NO ONE CAME BACK TO ME. I've send it 4 times on different days..</p> <p>a Week later I receive a mail saying URGENT NOTICE I owe them R2500?? If I do not pay this they will take legal actions. So I send 8 mails to every vodacom email address I have saying it is already payed with the proof op payment attached!, NO ONE CAME BACK TO ME??? I PHONED AS WELL.</p> <p>So 5 days later Vodacom took the money out of my banking account which lead to my acount being in -R900!!</p> <p>I phoned them, and they reply were oh sorry it is a mistake, we dont know why it went of your account is cancelled?</p> <p>No one ca explain why no one came back to me,, its just We dont know.</p> <p> </p> <p>So let me tell you this I was busy with a home lone to get my first home for me and my 6month old daugter and I was declined 2 days later after being approved because of bad dept and nor responsable to have a minus account,</p> <p> </p> <p>Vodacom you are f*cking disgustin! everytime i hear the word and see an advert I want to fomit!</p> <p>you are *****s and steels out of people accounts!!</p> <p> </p> <p>Thank you for ruining me and my daughters first home.</p> <p> </p> <p>YOU ARE PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
