Disgusting, terrible, inconsiderate and utter incompetence of Vodacom - I wish they be out of business

I'd like to raise my utter disgust at Vodacom for being such a bad company in handling my ********** case of ID. It has been more a year now and Vodacom has the guts to say I owe them R18 600 even when I made contact with their ***** department that is really pathetic in resolving issues, I forwarded all necessary documents to them to clear my name on the March 2017 and still they cannot even send me proof that they have cleared my name on ITC. I have made numerous calls to Vodacom with no success. Vodacom does not have decency to deal with people's grievances in a respectful and quick manner even when you have proof that a ***** has been committed against you. I wish Vodacom to be out of business one day for treating me so bad.