Disgusting surprise

<p>Good day;</p> <p> </p> <p>We have a few lines with Vodacom, and all has always been good. A few months back we added a Tablet to our lines with a 1Gig Contract. I recall months when the dadta was used up, it clearly said we are out of data, and cannot access the internet. Last night my debit order went off and more then double the normal amount, after investigation, Vodacom said its the tablet account as this is an open contract.</p> <p> </p> <p>I disagree with this as we signed a 1gig contract, and as mentioned, previously it disalowed you tou surf the web when data is finished.</p> <p>Furthermore, I receive statements and accounts on all my other lines except this one, ontherwise I would have pickedd up the problem earlier this month.</p> <p>Vodacom I am sure that you will rectify this, and keep me as a loyal costomer for years still to come.</p> <p>Please advise on how you will correct this error by contacting me on ********** . A call has also been logged where I make mention that I am reversing the debit order today, and will pay all the normal amouts as per the past.</p> <p> </p> <p>I trust this will receive attention asap.</p> <p> </p> <p>Regards</p> <p>Cornelia Magdalena Roux</p> <p>ID ********** 023087</p>