NR
Norman R

1 reviews | Active since Jun 2020

18 Jun 2020, 19:33

Disgusting Shocking Poor Network Coverage In Cosmo City Extension 0, Texas Crescent.

Vodacom has a very bad coverage reception where I stay in Cosmo City, Texas Crescent, Roodepoort.

For me to make or receive a call I will be very very lucky, even getting an SMS for my VPN connection for Remote Connection for work or a One Time Pin for making online Banking via my Banking Application.

Today I went to a Vodacom Store at Northgate to enquire about a possible application for a Smart Broadband LTE services since I don't have Fibre where I stay, before I can apply the consultant had to check if I had Network coverage where I I stay, to my shock he said unfortunately he can't help as the results he did on his system showed that I have very poor reception and he showed me even the screen with the results.

How is it even possible for a Residential area like Cosmo City in Gauteng not to have coverage even for a mere voice reception???

Vodacom please do something about this poor poor poor poor poor service.

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Replies (1)
Vodacom
Vodacom's reply19 Jun 2020, 09:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team