disgusting servixe and attitude

I would like to relate my very unsatisfactory 'service' I received from Vodacom over the past 2 weeks.<br> <br> On 6th August, I went to the Norwood branch of Vodacom to order a new IPhone 6. The quotation was generated by Dodo but I was told that there was no stock. However I was told I would get one within \two to three days". 4 days later I got a call to say \""we are still waiting for stock\"". Then I heard nothing for about 10 days. Eventually I went into the store to be told there was still no stock. The consultant (Carolyn) called Killarney branch and told me there was one in stock there . I asked if they could send the phone to Norwood- again I had to wait more than a day till I got the answer that this was not possible. So the Norwood saleslady (Carolyn) called Killarney and told the consultant there (Lerato) to keep the phone for me. I told Norwood that I was no longer interested in doing business with them and they should cancel the quotation. Off I went to Killarney the next day. As I approached Lerato with my request I saw her immediate discomfort.<br> \""Oh no \"" she said \""I sold that one this morning\""...no matter how much I objected there was nothing I could do - she simply said sh"""