DISGUSTING SERVICES AS USUAL BY VODACOM EMPLOYEES

Hi.<br> <br> On the 01/12/2015 I called in to ensure my cellphone was on international roaming. I was assured it was. I may be mistaken but the call was at about 07:25 with a lady.<br> <br> I arrived in Zimbabwe and my phone was not working so I called the call centre a number of times and the call kept on cutting- no one phoned me back.<br> <br> Eventually I got through to Frances at about 11:20. He was rude and told me to \not get my ass up tight". Regardless of how angry a client is - the consultants should be trained adequately to handle each situation. I was previously a CELL C customer and never had a problem. Since purchasing my Laptop in 2012 I have had problem after problem with VODACOM. I am bitterly disappointed with the service I have had over the years and cannot wait until my contract expires so that I can join CELL C again.<br> <br> Not only do I get poor service but you deduct additional money off of my account - last month an extra R50.00 for what? I did not sign up for an additional bundle"