1 reviews | Active since Jun 2009
Disgusting services
Am very disgusted with vodacom and its services they offer us prepaid customers disgusting services and sh**** responses. I took airtime advance 3 days ago now I have a positive balance to borrow i get an sms stating I have reached the maximum number of advances allowed. No one can explain why the message I am being told its regarding my limit which is bull**** however I have 30 days to pay my outstanding bill it seems that I have to pay wat I owe now in order to get another advance which is not fair they ripping us off and not sticking to their word
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,