disgusting services
<p>After double debiting my account in the 31st of Oct Vodacom has not opened my line. I have called on numerous occasions and I have received a confirmation of my line be opened but there is no service.disgusting service from a big establishment like Vodacom.</p>
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Replies (2)
Vodacom's replyOfficial
03 Nov 2016, 06:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2016, 06:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Nov 2016, 11:35Dear Client
Our records reflect that the number was unlocked. Once again, we would like to apologise for any inconvenience caused.
The matter was also escalated to the Business Team for further review and comment.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Nov 2016, 11:35
Official
Dear Client
Our records reflect that the number was unlocked. Once again, we would like to apologise for any inconvenience caused.
The matter was also escalated to the Business Team for further review and comment.
Kind regards
Vodacom Consumer Website Team
Best regards,