Disgusting services!!

Vodacom has the worst service ever,its appalling,i have been calling the contact centre to complain of the airtime and data depleting quickly...the previous reps wrapped up on me or either transferred me back to the ivr,i then demanded to speak to the team leader after getting through to carol,whom then put me through to Jason(team leader) i had advised them on several occasions of the contact number in question.i bought airtime of r30.00 at 19h14 and converted that to data which is equivalent to 100MB and that depleted at 20h40 which i in turn recharged again with r100.00 this time to to my suprise i could not convert it as it states that i do not have enough airtime,its 22h48 and i have r43.74 airtime from the r100.00 bought bearing in mind that i do not have any automatic updates,the only pages that i make use of face book and watsaap,i was adv to call with a different number and now they reimbursed me with r50.00 airtime which was transfered to the incorrect number so it defeats the whole purpose.i did not get any help from the consultant neither the leam leader..THE SERVICE IS DESPICABLE,HENCE CUSTOMERS INVEST IN BANNERS!! KINDLY ATTEND TO THE QUERY WITH THE HIGHEST PRIORITY.