NZ
Nelisiwe Z
1 reviews | Active since Oct 2017
01 Sept 2020, 22:06
Disgusting service! You should close down
I have a contract with vodacom since 2018, my package includes R175 airtime and 1g data. Since last month I'm not receiving the data. I sent a msg on your Facebook inbox and they asked me for screen shorts for account balances after sending that they asking me for screen shorts for my invoices what BULL**** is this, such incompetence, I want this sorted out ASAP.
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Vodacom's replyOfficial
02 Sept 2020, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team