CP
Charissa P
1 reviews | Active since Mar 2019
09 Jun 2022, 11:00
DISGUSTING SERVICE - WASTE OF MY TIME
TERRIBLE SERVICE FROM VODACOM - I attemped to open up a online contract over a month ago. I begged for 2 weeks for an agent to phone me. Finally I got a contract, when the phone was delivered *Samsung FE20 it was overheating and the new number they provided me never had caller ID and some other women was using the whats app number. I spent money on a screen protector that was overheating. I returned the device and asked for a brand new contract considering the number is being used by someone else. Now contract declined saying due to a ***** attempt;...... UNBELIEVALBE!!! YOU WASTED AN ENITRE MONTH on your ******* contracts
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Replies (1)Vodacom's replyOfficial
09 Jun 2022, 12:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2022, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
