Disgusting service vodacom repairs and customer care.

I handed my OPPO phone in 4 weeks ago at vodacom new market to have my screen repaired. On the 14th working day (the day I was supposed to receive my phone back) I was told that I needed a new phone. During the 14 working days j was told I needed to register for a free screen which i did, i was then told no I need to pay for the screen which I agreed to. Now no one can tell me when I will be recieving my new phone, or if the warehouse even has stock. You cannot get hold of vodacom head office which is ridiculous!! Vodacom customer care dont wcen respond to your emails.