Disgusting service Vodacom Greenacres

I am not one to complain on a platform, but definitely think that someone FROM vodacom HO need to come an have a look at what is currently going on at the Vodacom store in Greenacres Port Elizabeth. Firstly, your staff think it's an absolute joke to make people wait while as soon as the shop opens the staff decide to go to the back and eat or leave the store and go smoke. If you open at 9am staff should all have done that prior to store opening. After finally being assisted I was met with an agent that called the Huawei agent only for him to say on the phone he is on leave and can not assist. How can noone else be available nor trained to help when a situation arises. The unwillingness to assist nor help nor pay any attention to clients is disgusting. I am glad that no matter the fact that I have a contract with Vodacom for over 10 years, the MTN gladly assisted contacted a rep and fixed my phone. Vodacom go take lessons from MTN, or better yet train your staff to look after clients