Disgusting service Vodacom Fiber/LTE

Hi

i got a call about two weeks ago saying that fiber will no longer be rolled out in my area due to Vumatel pulling out of Durban, firstly vumatel pulled out of durban months ago why wasnt i called then? I was told i could either keep the lte or cancel my order as the lte was interm until the fiber was installed. For the last two weeks iv been trying to cancel my service iv asked that someone call me time and time again i get told we will get someone to call you for two weeks and not a single call has come through yet.

if you expect me to pay for a full month you must be out of your mind if you charge me for a full month i will take this to the ombudsmen.